Privacy Policy

Last Updated: 20/9/24

At Dispatch Limousine Call Center, we take your privacy seriously. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your personal data when you interact with our website and services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and other details provided by you when you inquire about or use our services.
• Non-Personal Information: Technical data such as IP addresses, browser type, and usage statistics through cookies and analytics tools.

How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To process bookings, service inquiries, and transactions related to limousine services, BPO services, and digital marketing & development.
• Communication: To respond to your questions, send updates, and provide customer support.
• Marketing: To provide information about our services, promotions, and updates through newsletters, with your consent.
• Improvement: To enhance our website and services by analyzing usage data.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted service providers who assist in operating our business (e.g., payment processors, IT support). We ensure these parties follow strict confidentiality agreements.

Cookies and Tracking Technologies

We use cookies to:

• Improve user experience by remembering preferences
• Track website performance and visitor behavior using analytics tools

You can opt out of cookies via your browser settings, but doing so may affect your ability to use certain features on our website.

Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccuracies in your personal data.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Opt-Out: Opt out of receiving marketing communications from us.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your data, please contact us at:

• Email: info@aidispatchservices.com
• Phone: +19148638002